After the tenant(s) start making online rent payment, the Rent Payment Receipt will be automatically emailed to the tenant(s). 

Payment of Utilities

Tenant(s) should contact the 3 Utilities Service Providers and start the accounts in their name and Billing should be started from the first day of tenancy. 

If a Utilities Service Provider is unable to backdate to the first day of tenancy, then backdate to the first available day. 

All 3 Utilities Service Providers provide Discounted Rates for low income individuals/families. Contact Information and web addresses are listed below:

1. Electricity - SMUD
   English: 1-888-742-7683
   Spanish: 1-866-651-4420
   
   Start, stop or transfer service | smud.org
   https://myaccount.smud.org/manage/moveservices
   
   Customer support
   https://www.smud.org/en/Customer-Support
   
   Low-income Assistance and nonprofits
   https://www.smud.org/en/Rate-Information/Low-income-and-nonprofits
   
   
   

2. Gas - PG&E:
   English or Spanish: 877-660-6789
   
   Start, stop or transfer PG&E service
   https://www.pge.com/en_US/residential/customer-service/home-services/start-or-stop-service/start-or-stop-your-pge-residential-service.page
   
   PG&E contact information
   https://www.pge.com/en_US/residential/customer-service/help/contact-pge-landing/contact-us.page
   
   CARE and FERA enrollment
   https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/longer-term-assistance/care/care.page
   
   

3. Water - Sacramento Department of Utilities
   English: 916-808-5454
   
   Rate Assistance - City of Sacramento
   http://www.cityofsacramento.org/Utilities/Rate-Assistance-Program